📢 Announcement: Please do not submit spotting for test train. Only submit spotting when train is on passenger service.

How to Use the SGTrains Spotters Bot

Would you like to contribute your spottings to SGTrains Spotters?

Here's a guide on how you can use the SGTrains Spotters Bot on Telegram to update spottings into SGTrains Spotters.

Please read the Terms & Conditions and Privacy Policy before continuing.

Setup Guide

Telegram Application

To use the SGTrains Spotters Bot, you will need to have an existing Telegram account, as well as the Telegram application.

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SGTrains Spotters Bot

Click the subscribe button below on your mobile device browser and it will redirect you to the chat window for the chatbot.

Continue the flow to subscribe to the chatbot and register for a nickname.

Subscribe to SGTrains Spotters Bot QR Code

You're Ready To Spot!

Once completed, follow the instructions on the chatbot to submit your spottings!

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Usage Guide

Train Running Status

Submitting Your Spotting

Use this to submit the train you took or seen on service.

Firstly, trigger the chatbot by sending it a message, and then type 1 when presented the main menu and follow the flow of the chatbot.

Submission Format
 Trainset/Train Car   Line Abbreviation    Run Number * 
*Run Number is optional

Submission Examples
001/002 NSL
1801/1802 NSL T101
801/802 NSL 101
3001 EWL
13801 EWL T101
7001/7002 NEL
001/002 NEL T301
73001 NEL 301
801 CCL
1 CCL T001
8011 CCL 001
9001 DTL
1 DTL T101
90011 DTL 101
2001 TEL
1 TEL T001
20011 TEL 001
101 BPLRT
1 BPLRT
02 SKLRT
2 PGLRT

Accepted Values
Trainset/Train Car
NSEWL: 001/002, 3001, 1801/1802, 801/802, 13801
NEL: 001/002, 7001/7002, 73001
CCL: 1, 801, 8011
DTL: 1, 9001, 90011
TEL: 1, 2001, 20011
BPLRT: 1, 101
SPLRT: 1, 01
 
Line Abbreviation
NSLEWLCGLNELCCLDTLTEL
BPLRTSKLRTPGLRT
 
Run Number
T001, 001

Delete Your Spotting

Have you accidentally submitted an invalid spotting? You can delete it within two hours of submission.

Firstly, copy the spotting ID of your spotting by tapping on the clipboard icon beside the spotting ID.

Then, trigger the chatbot by sending it a message, and then type 2 when the main menu is presented and follow the flow of the chatbot.

Report Inaccurate Spotting

Seen a spotting that is inaccurate on the Running Status list? Here's how you can raise it to the moderators.

Firstly, copy the spotting ID of the inaccurate spotting by tapping on the clipboard icon beside the spotting ID.

Then, trigger the chatbot flow by sending it a message, and then type 3 when the main menu is presented and follow the flow of the chatbot.

Report Decommissioned Trains

Spotted a decommissioned train? Here's how you can report it to us.

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 4 for NSEWL trains or 5 for BPLRT trains into the chat box and follow the flow of the chatbot.

Submit Entries for Tracking Lists

You may submit entries for the categories available in the tracking list.

From the main menu, type the appropriate option by keying in the number, and then follow the flow of the chatbot.

Refurbishment of Alstom Metropolis C751A

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 11 into the chat box and follow the flow of the chatbot.

Statuses
 Not Refurbished  Train is not refurbished.
 Suspected Upgrading*  Train is suspected to be undergoing mid life upgrade programme.
 On Mainline Test  Train is spotted under test along the North East Line.
 Refurbished  Train has been refurbished and is in service.
*Setting to this status requires moderator approval

Delivery of Alstom Movia R151

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 12 into the chat box and follow the flow of the chatbot.

Statuses
 Not Delivered  Train is not spotted delivered.
 Delivered to Singapore  Train is spotted delivered to Singapore.
 On Mainline Test  Train is spotted under test along either the North-South or East-West Line.
 In Service*  Train has been spotted in service.
*Setting to this status requires moderator approval

Upgrade of Dynamic Route Map Displays on Bombardier MOVIA C951

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 13 into the chat box and follow the flow of the chatbot.

Statuses
 Not Upgraded  Train has not been spotted with upgraded LCD DRMD.
 Upgraded  Train has been spotted with upgraded LCD DRMD.

Delivery of Alstom Metropolis C851E (NEL)

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 14 into the chat box and follow the flow of the chatbot.

Statuses
 Not Delivered  Train is not spotted delivered.
 Delivered to Singapore  Train is spotted delivered to Singapore.
 On Mainline Test  Train is spotted under test along the North East Line.
 In Service  Train has been spotted in service.

Delivery of Alstom Metropolis C851E (CCL)

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 15 into the chat box and follow the flow of the chatbot.

Statuses
 Not Delivered  Train is not spotted delivered.
 Delivered to Singapore  Train is spotted delivered to Singapore.
 On Mainline Test  Train is spotted under test along the Circle Line.
 In Service  Train has been spotted in service.

Receive Notifications

You can receive notifications directly from the SGTrains Spotters Bot on some of the developments on the train network.

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 97 into the chat box and follow the flow of the chatbot.

Subscriptions Available

  • Siemens C651 Spottings
  • Kawasaki-Nippon Sharyo C751B Spottings
  • Alstom Movia R151 Spottings
  • Alstom Movia R151 Debuts
  • Train Decommissionings

All notifications are based on crowdsourced data and are triggered based on the submissions by users of the SGTrains Spotters Bot.
As such, the information may not be entirely accurate. Please refer to the terms and conditions for more information.

Message Moderators

You can use the message moderator function if you need to communicate to the Moderation Team, such as reporting of false spottings on the tracking lists and submitting evidence of spottings.

Trigger the chatbot by sending it a message. Then, when presented the main menu, type 98 into the chat box and follow the flow of the chatbot.

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Frequently Asked Questions

Why is my User ID shown instead of my Nickname?

The nickname is only used for moderation purposes.

To protect your privacy when you submit your spottings, the system will automatically generate an 8-digit User ID.

Should you happen to figure out your own User ID, please do not share it with others.

Why is the Changi Airport Extension identified as 'CGL'?

We came to the conclusion for the spotting system to use 'CGL', based on the station code.

The 'CGL' is identified not as an acronym in the spotting system, but as an abbreviation (the shortened form) for the Changi Airport Extension.

Are the lists on SGTrains Spotters moderated?

Yes, we have a group of moderators that monitor the list on a daily basis. If you do spot an inaccurate spotting on the list, you can raise it to the moderators via the chatbot.

Users who submit false spottings are subject to moderation, and repeated offenders will be banned. Moderation is also monitored on a case-by-case basis.

I am asked to submit evidence for my spotting. What kind of evidence do you accept?

We accept submissions with the train car number shown clearly in the photo or video evidence.

As we want to ensure the reliability of our system, we may reject evidence of screenshots from other channels such as Telegram chat groups and Discord servers.

Who shall I contact if I have questions or enquiries?

Please contact us at [email protected].

We will get back to you as soon as we can.

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